[Indo-Job] Vacancy : Customer Relation Manager

 

Our Client, The first modern Golf Retail in Indonesia and is also the pioneer of Online Golf Store. In the bicycle segment, this company has 5 brands premium providing the first modern bicycle retail with bike fitting facility and professional to join the team as :

 

 

Customer Relation Manager
Jakarta Raya

Responsibilities

• Deal proactively with the branch customers to fulfill their banking requirements and solve their queries efficiently
• Manage customer traffic within the branch to ensure key service standards are met
• Assisting ensuring consistency of internal / external customer experiences by inculcating a Service Culture and leading by example
• Rectification of all customer complaints communicated through verbal, written or other channel
• Involvement in the activation of branch dormant accounts
• Assist in Branch Cross selling & promoting retail products
• Assist in ongoing service related initiatives/projects
• Channelize branch traffic according to the customer requirements and management
• Build and maintain a good relationship with the customer

Requirements

• Male or female
• maximum 35 years-old
• Bachelor / Master Degree from reputable university
• Having minimum 5 years experiences in similar position or other position with highly involvement with consumer loyalty program from Banking
  
• Having strong passion in marketing with good sense of business and consumer insights especially in modern healthy lifestyle
• Fast learner and follow recent trend in social network and technology
• Strong analytical, good in interpersonal skill and presentation skill
• Fluent in English (oral & written)

 

Should you meet the above requirements, please email your Resume with Recent Photograph to : candidate@auroraepc.co.id

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